CxMOMENTS | Augmented insights transforming customer data

Actionable insights from your Zendesk Chats

Automatically analyze and categorize your Zendesk customer support Chats. Detect questions and problems that crop up in your customer support conversations.

Analyse Chats quickly
Report on trends and volumes
Plan resources, triage backlog and escalate issues
Capture customer feedback for your Product team

Trusted by the best

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Eliel Benarroch

Customer Success Manager

“Cx MOMENTS allowed us to better understand our end users and improve our agent’s efficiency.”

John Daigle

Head of Technical Support Operations

“Cx MOMENTS gave tech support a seat at the decision making table”

Hilary Catton

Director of Customer Experience and Support 

“Cx MOMENTS has given us the tools to be able to make sure our customers experience on our product is the best we can make it.”

Connect your Helpdesk data in two clicks

Cx MOMENTS integrates with many Helpdesk and Live Chat solutions.

Cx Moments provides easy integration with your helpdesk solution
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