Augmenting customer conversations into actionable insights
Cx Moments creates new perspectives from your existing customer engagements. Quickly drive business decisions across support, product, sales and marketing
Augment your existing customer support conversations to gain new insights into your business. Quickly see the issues that matter to your customers and to your team.
Build dashboards to track and trend issues, report across the business from a single page and automate and prioritise customer tickets to get the right response at the right time.
Drive meaningful conversation across Support, Product, Sales and Marketing to drive customer centric change across the business.
Cx Moments is fully integrated into a range of helpdesks including Zendesk, Freshdesk, Intercom and Salesforce. Don’t see your helpdesk here? Don’t worry, you can load your helpdesk data via CSV as well.